First-Time Visitor FAQs
If you're visiting Blackfriars Theatre for the first time, you may have a few questions before you arrive.
Here are answers to some of the things visitors ask most often.
If you can’t find what you’re looking for, our Box Office team will be happy to help.
📧 boxoffice@blackfriarsartscentre.co.uk
📞 01205 363108
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When should I arrive?
We recommend arriving 20–30 minutes before the performance start time.
This gives you time to collect tickets, find your seats and visit the café bar before the show begins.
If you require accessible seating or additional support, we recommend arriving at least 30 minutes early so our team can assist you.
The doors to the building will be open 1 hour prior to the show time.
What happens if I arrive late?
Latecomers may be asked to wait until a suitable break in the performance before being admitted to the auditorium.
This helps minimise disruption for performers and other audience members.
Do I need to print my ticket?
No. Digital tickets on your phone are accepted.
You may also collect tickets from the Box Office if needed.
Can I buy tickets at the theatre?
Yes, tickets can be purchased at the Box Office during opening hours and before performances, subject to availability.
Tickets can also be booked online in advance.
Is there a café or bar?
Yes. Our Café Bar serves coffee, snacks and ice creams during daytime opening hours.
For evening performances, alcoholic drinks are also available before the show and during the interval. There is a second bar on the first floor.
Can I take drinks into the auditorium?
Drinks in plastic bottles or cartons may be taken into the auditorium.
Glassware is not permitted inside the auditorium.
Are children welcome?
Many performances are suitable for families, but age recommendations may vary depending on the event.
Children under 3 years old may sit on an adult’s lap. If they require their own seat, a ticket must be purchased.
Is the theatre accessible?
Blackfriars Theatre is a historic building, but we offer a range of accessibility features including:
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step-free access in key areas
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passenger lift access
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accessible seating (limited)
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accessible toilet facilities
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assistance dogs welcome
For more information, please see our Accessibility & Seating page.
Where is the theatre located?
Blackfriars Theatre is located on Spain Lane in Boston, Lincolnshire (PE21 6HP), close to the town centre and within walking distance of the train and bus stations.
Visit our Getting Here page for directions and travel information.